Metrics, Cadence, and Accountability
Know CAC, payback, LTV, and gross margin by segment. When a founder discovered paid back in fifteen months, they paused paid ads and doubled down on referral loops that returned value in under eight.
Metrics, Cadence, and Accountability
Track pipeline velocity, trial-to-paid conversion, and activation events. One company predicted a churn wave after activation dipped for a new cohort, then deployed concierge onboarding and recovered retention before revenue took a visible hit.
